Privacy Policy

This Privacy Policy outlines how TCGcardsdistribution (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services or make a purchase from https://www.tcgcardsdistributionjapan.com/ (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you’re a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other necessary steps as required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, detailed below. The information we collect and use varies based on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or enhance the Services, comply with applicable legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of others.

What Personal Information We Collect

The types of personal information we obtain depend on your interactions with our Site and usage of our Services. When we mention “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:

Information We Collect Directly from You

• Contact Details: Name, address, phone number, and email.
• Order Information: Your name, billing address, shipping address, payment confirmation, email, and phone number.
• Account Information: Username, password, security questions, and other data for account security.
• Customer Support Information: Details shared in communications with us, such as messages sent through the Services.

Some features of the Services may require you to provide specific information about yourself. While you may choose not to provide this information, doing so may prevent you from using certain features.

Information We Collect about Your Usage
We may automatically collect certain information regarding your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). Usage Data may encompass how you access and utilize our Site and account, including device info, browser details, network info, IP address, and other interaction details.

Information We Obtain from Third Parties
We may also gather information about you from third parties, including vendors and service providers collecting info on our behalf:

• Companies supporting our Site and Services, such as Shopify.
• Payment processors collect payment information (e.g., bank, credit, or debit card information) to process your payments for orders and services requested.

When you interact with our Site, emails we send, or our Services or advertisements, we or third parties may collect info automatically using tracking technologies like pixels, web beacons, and cookies.

Any info we obtain from third parties will be treated according to this Privacy Policy, as detailed in the section below on Third-Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services: We utilize your personal information to offer services, fulfill your orders, process payments, send notifications regarding your account, purchases, and returns, and manage your account.
• Marketing and Advertising: Your personal info may be used for marketing, such as sending promotional communications by email or text and tailoring services. If you’re an EEA resident, this processing is justified by our legitimate interest in selling our products under Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention: We use personal information to detect and address possible fraudulent or illegal activities. If you register an account, you’re responsible for keeping your account credentials safe.
• Communicating with You: We may use your personal information to provide customer support and enhance our services.

Cookies

Like many sites, we use cookies on our site. For specific information about the cookies used to operate our store with Shopify, see Shopify’s Cookie Policy. We use cookies to enhance our sitecookies and services, remember actions and preferences, and run analytics.

Most browsers accept cookies by default, but you can set your browser to remove or reject cookies. Note that blocking cookies may affect your user experience and make some services malfunction.

How We Disclose Personal Information

We may disclose your personal information to third parties for various reasons, including:

• Vendors performing services on our behalf (e.g., payment processing, customer support).
• Marketing partners for services and advertising.
• When you direct or consent to the disclosure of your information.

We may also disclose personal info in connection with a business transaction or to comply with legal obligations.

User-Generated Content

The Services may allow you to submit product reviews and other user-generated content. Content submitted in public areas will be accessible to anyone.

Third-Party Websites and Links

Our site may link to third-party websites. If you follow these links, review their privacy policies, as we do not guarantee the privacy or security of these sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and discover that a child has provided us with personal information, please contact us to request deletion.

Security and Retention

While we strive to protect your information, no security measure is perfect, and we cannot guarantee absolute security. Retention of personal information depends on several factors, including the need to maintain your account or services provided.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, portability, and withdrawal of consent.

Complaints

For complaints regarding our privacy practices, reach out using the contact details below. You may also escalate concerns to your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country.

Contact

For questions regarding our privacy practices or this Privacy Policy, please email us at support@tcgcardsdistribution.com.

For applicable data protection laws, we are the data controller of your personal information.